Privacy Policy a66 tech

Introduction

A66 tech takes our responsibility to protect the personal data of every user on our platform seriously. This Privacy Policy is designed to clearly and transparently explain how we handle your personal information, including the types of data collected, the purposes for which it is used, and the rights you hold as the data owner.

This policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applies to all users accessing the a66 tech platform via the official website or mobile app. By using our platform, you consent to the processing of your personal data as described in this policy.

We are committed to ensuring your data is handled responsibly, securely, and with full respect for your privacy rights. If you have any questions regarding this policy, our team is always available to assist you.

1 Information We Collect

When you register and use the a66 tech platform, we collect various types of information to provide you with the best service, ensure your account security, and comply with applicable legal requirements.

We also automatically collect information via cookies and similar tracking technologies when you browse our platform. This data is used to enhance the user experience and analyse overall usage patterns.

2 How We Use Your Data

Every piece of information we collect has a specific and legitimate purpose. We do not use your data beyond the purposes stated below, unless you provide additional consent or we are required to do so by law.

• Account Management: Creates, verifies, and securely manages your user account.
• Transaction Processing: Processes deposits, withdrawals, and all financial transactions accurately and securely.
• Identity Verification (KYC): Meets legal compliance requirements including anti-money laundering (AML) and age verification.
• Platform Security: Detects and prevents any fraudulent activity, hacking attempts, or unauthorised use.
• Service Communications: Sends important notifications related to your account, transactions, and platform updates.
• Service Improvement: Analyses usage patterns to improve the gaming experience and platform features.
• Responsible Gaming: Monitors gameplay patterns to identify signs of problem gambling and offer appropriate assistance.
• Legal Compliance: Fulfils all applicable legal and regulatory obligations relevant to our platform.

3 Data Sharing with Third Parties

A66 tech understands that your trust is our most valuable asset. We only share your personal data with third parties in limited, controlled circumstances, and only when there is a valid and well-founded justification for doing so.

Third parties that may receive your data include payment service providers that process your transactions, identity verification service providers that assist with KYC, and technology service providers that support our platform operations. All these partners are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

• Payment gateway providers (FPX, e-wallets, crypto) — for processing financial transactions.
• Cloud service providers that store data in a secure, encrypted environment.
• Regulatory authorities or law enforcement when required by law.
• Platform analytics service providers that help us understand usage patterns in aggregate and anonymised form.

We never sell your personal data to any party for marketing purposes. Any data sharing that occurs is solely to enable us to deliver the services you use.

4 Security & Data Protection

Your personal data security is our highest priority. a66 tech implements robust technical and organisational security measures to protect your information from unauthorised access, leakage, alteration, or unlawful destruction.

All data transmitted between your device and our servers is protected by 256-bit SSL encryption — the same technology used by leading banking and financial institutions worldwide. Data stored within our systems is also encrypted to the highest industry standards.

• 256-bit SSL encryption for all data in transmission (data in transit).
• AES-256 encryption for data stored in the database (data at rest).
• Two-factor authentication (2FA) is available for all user accounts.
• Round-the-clock 24/7 security monitoring by our cybersecurity team.
• Regular security audits and penetration testing conducted by independent experts.
• Strict internal access controls — only authorised staff may access user data.

5 Cookies & Tracking Technologies

The a66 tech platform uses cookies and similar technologies to enhance the user experience, analyse traffic, and ensure the platform functions properly. Cookies are small text files stored on your device when you browse our website.

We use several types of cookies: essential cookies to ensure the core functions of the platform run smoothly, performance cookies to analyze how users interact with the platform, and preference cookies to remember your settings and choices for a more comfortable experience on every visit.

• Essential Cookies: Required for core platform functions such as login session authentication.
• Analytics Cookies: Helps us understand how users interact with the platform for continuous improvement.
• Preference Cookies: Saves your language preferences, time zone, and display settings.
• Security Cookies: Helps detect suspicious activity and protect your account.

You can manage and delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of some platform features.

6 Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have certain rights regarding your personal data held by a66 tech. We fully respect these rights and make it easy for you to exercise them.

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: Under certain circumstances, you have the right to request that we delete your personal data.
• Right to Restrict Processing: You have the right to request that we restrict how we process your data under certain circumstances.
• Right to Object: You have the right to object to the processing of your personal data for specific purposes, such as direct marketing.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format.

To exercise any of the above rights, please contact our support team via live chat or email at [email protected]. We will process your request within 30 business days.

7 Data Retention Period

A66 tech retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and regulations. Once the retention period has lapsed and there is no longer a lawful basis to continue storing it, your data will be securely deleted or anonymized.

• Active account data is retained for as long as your account remains active and for 7 years after account closure for financial record-keeping and legal compliance purposes.
• Transaction records are retained for a minimum of 7 years in accordance with Malaysia's financial legal requirements.
• Security and activity logs are retained for 2 years for security investigation purposes when required.
• Customer support communication data is retained for 3 years for reference and service improvement purposes.

8 Changes to Privacy Policy

A66 tech reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or platform improvements. Any significant changes will be communicated to you via your registered email or a prominent notice on our platform.

The date of the latest update will always be displayed at the top of this document. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the a66 tech platform after any changes take effect constitutes your acceptance of the latest version of this policy.

9 Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us. Our team is always ready to assist you.

• Live Chat: Available on the a66 tech app and website (24/7)
• Email: [email protected]
• Response time: Under 2 minutes (live chat) / 24 business hours (email)

For more information regarding your rights, you may also refer to the Responsible Gaming page us or the section FAQ for FAQs.